Attracting a new client is approximately 6 times MORE EXPENSIVE than keeping one; that is why we encourage our clients to invest the resources, the energy and the necessary tools to satisfy your customers’ needs.
We analyze your data base, we identify which clients are potentially thinking of unsubscribing your services and we action a previously defined plan.
- We personalize each case. The contact with customers is essential to guarantee their recovery.
- Once we recover a client, we work on LOYALTY.