Grupo GSS: Servicios de Atención al Cliente, Marketing Telefónico y Outsourcing

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Noticias

sep 13
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"New survey about customer satisfaction with the customer care services of the telecommunications industry. "

The Contact Center Customer Experience Barometer 2012 has been recently published. As part of the study we have analyzed the degree of satisfaction of the telecommunications customers with its customer care services.

Contact Center Customer Experience Telcos

 

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sep 12
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"GSS Group has been selected by the Ministry of Education in Argentina for ambitious education project. "

The Ministry of Education in Argentina has selected GSS Group for the management of the call center of the education project “Pensá en Grande” whose objective is to offer a differential service to the students of the city of Buenos Aires via telemarketing and customer care.

GSS en Argentina

 

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sep 12
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"The pharmaceutical Industry and the Contact Center: A combination with a lot of strength."

Probably, many executive directors of pharmaceutical companies have wondered how they can improve their relationship with their customers, doctors or pharmacists when they know that some of their customers are not visited that often...

GSS_farmaceutica

 

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sep 12
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"GSS Opens up a new building devoted entirely to recruitment and training. "

San Demetrio is the new building devoted exclusively to recruitment and training in Lima, Peru. GSS started its operation in Peru more than 7 years ago for services for Spain and also for other regional countries, and local companies.

GSS_San Demetrio

 

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