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may
06
"GSS de Perú fue el primer centro de contactos peruano que certificó la GMD en noviembre pasado"
La GMD (Guía para Mejora de Desempeño) es la nueva propuesta de COPC que permitirá a los centros de contacto lograr una certificación de nivel internacional de las mejores prácticas de gestión, con mayor rapidez y una mínima inversión.
feb
27
"GSS Telework on TV."
Canal Extremadura interviews the telephone representatives of GSS Group. Our tele workers tells us about their experiences and how GSS offered them this opportunity.
feb
18
"France Telecom awards GSS as the most valued call center site for Customer Experience and Best Orientation in Navigation Rates."
GSS Group, Spanish multinational with more than 25years of Experience in customer services has received two acknowledgements to its call center sites by France Telecom.
feb
14
"A company such as GSS is for its clients a Center of Profit Generation."
Before, a company like ours was regarded by clients as a center of costs; today it is considered a center of profit generation.
