GSS Group, Spanish multinational specialised in multi- channel customer services, has benn chosen by the bank entity before other competing companies such as Allus and Atento (Telefonica). GSS will manage inbound and outbound calls as well as back office services.
GSS continues its expansion in Lationamerica. It first landed in Peru in 2006 where GSS develops 60% of its activities. The fact that the biggest bank in Peru chooses the experience and quality of GSS Group ratifies the partner to partner relationship that GSS always builds with its clients in Spain and in Lationamerica.
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