GSS provides value added solutions as strategic pillars to set us apart from the competition.
One of these values consists of designing custom solutions for the telecommunications sector in consideration for the special characteristics of each client.
Reduced processing times.
Elimination or automation of minor tasks/activities.
Reduced training times, increases turnover, less errors, etc.
Customer Satisfaction Improvements:
Improved company image.
Lower number of complaints.
Improved image of processes, etc.
Who this is aimed at
Large telecommunications companies.
Personnel who specialize in the telecommunications sector as well as our own expertise which is the result of managing services for companies in this sector.
Outbound calling service to attract potential customers for fixed and cell telephony through switch over and new lines, new broadband accounts, etc.
Inbound customer service.
Help Desk to resolve technical incidents for customers.